We ship worldwide!
All items are shipped from the UK via 'Royal Mail' and we offer both tracked and untracked options. All items are packaged carefully in cellophane bags and hard back envelopes.
Approximate shipping times:
- UK 1-3 days
- Europe 1-2 weeks
- Rest of the world 1-4 weeks
Please wait for the times listed above before reporting any missing items. We cannot be held responsible for incorrect address details, so please check this carefully before purchasing.
We accept returns within 14 days of purchase, with the exception of personalised items. Items must be in an unopened, new condition and the buyer pays return postage (except in the case of damaged or faulty items).
As 'Hey Joey it's Estelle' is run from a narrowboat, we don't have a permanent address! If you have a return enquiry, please contact us at firstname.lastname@example.org and we will let you know what to do.